Carers’ Voice

As a Carer, you are an ‘expert’ through your ‘lived experience’ of caring and should be able to have a say in services, policies and decisions that affect you and the people that you care for. We call this the ‘Carers Voice’. Carers Matter Norfolk is a Carer-led service; carers are involved in decisions at every level. From helping us to decide how we should use our time and resources to best meet your needs and those of other carers, to looking at how effective we are in what we do.

There are a variety of ways that you can get involved in shaping the Carers Matter Norfolk service from taking part in workshops, service involvement groups and Carers Locality Networks; to joining our Performance & Development or Partnership Steering Groups.

We know that not everyone can attend meetings in person or those held during the day. We have recently begun to stream meetings live on “Microsoft Teams”. If you cannot attend a meeting in person or online, please still feel free to contact us to make any views or concerns you have known to us. Our Membership and Voice Team are also keen to hear from you on how we can make it easier for you get involved and have your voice heard.

Carers tell us it’s important to them that services and organisations are open and transparent in their decision-making and the way in which they deliver their services. We share the minutes of all our involvement meetings and workshops via email with all our members so you can see how we work and the way in which carers shape our services. The dates of our involvement groups and locality meetings are listed on the Carers Voice and Events sections of this website.

Carers Voice is led within Carers Matter Norfolk by Carers Voice Norfolk & Waveney, a user-led organisation providing the independent voice of carers. Its vision is to ensure that unpaid carers throughout Norfolk are valued, recognised and supported with equal access to a good quality of life that is not prejudiced by their caring role. Together, we are working to improve the health and wellbeing of all carers in Norfolk through partnership working to ensure that the voice of carers is heard and listened to. Enabling support and services to be designed and delivered that reflect carers’ needs and interests.

This extends beyond Carers Matter Norfolk to health and social care services, social welfare (e.g. benefits and housing) support and anything else that affects you or the people you care for.

We encourage all services to work in co-production which means ‘delivering public services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours’

Please look through the rest of our Carers Voice pages to find out more about free membership of Carers Voice Norfolk & Waveney, the benefits and details of the various groups and ways of having your voice heard and getting involved.

Carer Group Grants

Grant Information for 2020 Please see the information below about how to apply for a small grant on behalf of your Carers Group Application D...
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Carer Involvement Groups/Workshops

Forums for carers with an interest in supporting, developing and providing feedback on the Carers Matter Norfolk service. These forums provide an opportunity to review all...
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Carers Advisory Board – Expression of Interest for Carer Representatives

Effective and early support for Norfolk’s 99,000 informal carers is a high priority for Norfolk County Council and specifically for Adult Social Services. In Norfolk, we...
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Carers Locality Networks

No face to face meetings are taking place currently. Meetings are currently online. Contact Catherine Kennedy on 07932 095312 for more information. (added 1st April 2020) ...
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Carers Voice Membership

Carers Voice Norfolk & Waveney is a user-led organisation providing the independent voice of carers. Its vision is to ensure that unpaid carers throughout Norfolk are ...
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Carers’ Stories

In Our Words Our Stories and Our Voices What is it like caring for someone else? Hear from carers talk about their lives, how they manage their caring roles...
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Get Involved with Carers Voice

If you would like to become involved in the planning and development of services and support for carers and the people you care-for you may wish to join our Involvement Re...
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Norfolk and Waveney Partnership meetings

Partnership meetings are a strategic forum that brings together people commissioning, leading, managing and delivering services for carers (including Carers Matter Norfolk) with ...
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Partnership Steering Group

This is the forum for partners within Carers Matter Norfolk to come together and: Review how the partnership works; Take major strategic decisions about the service; Revi...
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Performance and Development Group

This is the ‘engine’ of our service, looking at how effective Carers Matter Norfolk is at supporting carers, by reviewing and assessing all service performance informa...
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