Why access support?

Carers can be reluctant to seek support and take up their entitlements, yet local services would be unable to cope without the care and support that unpaid carers in Norfolk provide. It was estimated in 2015 that the care provided in Norfolk by unpaid cares would cost £1.9 billion a year if it had to be paid for by public services.

Carers we work with say that they find it difficult to think themselves as a ‘carer’; they’re a son or daughter, husband or wife, relation or friend or neighbour to the person they’re looking after. This means that carers will often delay in seeking support until they, or the people they’re caring for, reach crisis. Getting information, advice and support at the earliest stage possible can enable you to care with confidence, promote positive wellbeing and keep you and the person you care for living well in the community.

Advice Line
Carer Advice Line The Carers Matter Advice Line provides free, independent and confidential support. Our highly skilled team of Carer Advisors have been trained to provide listening and emoti...
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Community Support
Community Support A highly skilled and knowledgeable team of Carer Connectors, based in Early Help Hubs (District Council offices) and in Norfolk County Council Adult Social Services offices,...
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Education & Training
Education & Training Carers have told us what matters to them is having the confidence that knowing the care they provide is safe and meeting the needs of those that care for. Caring can ...
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Refer a Carer
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The Caring Journey
The Caring Journey Caring has been described as a ‘constant journey of discovery and understanding’. Caring brings challenges: responding to the changing needs of those who you are caring...
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What is Carers Matter Norfolk?
What is Carers Matter Norfolk? Carers Matter Norfolk is the countywide service funded by Norfolk County Council and the NHS to provide support to unpaid carers. All services are free and avai...
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Why access support?
Why access support? Carers can be reluctant to seek support and take up their entitlements, yet local services would be unable to cope without the care and support that unpaid carers in Norfo...
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Young Carers and Families
How can you access the support we offer? We’re creating a dedicated website for Young Carers & Families in Norfolk.  It’s full of information to help you make sense of be...
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