Care Act (2014)

Care Act (2014) The Care Act (2014) came into effect in April 2015. It made widespread changes to adult social care in England and significantly for carers, brought in the...
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Carers Charter

Norfolk County Council – Carers Charter  The Carers Charter has been developed through Norfolk County Council to ensure that carers receive support and understandin...
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Equality Act 2010

Equality Act 2010 Some carers, and the people they care for, experience discrimination or harassment because of their age, disability or caring role; or for other reasons ...
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Your Right to a Carers Assesment

A carer’s assessment is your opportunity to discuss with Norfolk County Council what support or services you need. The assessment will look at how caring affects you...
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Your right to Complain

Your right to Complain There may be times when you want to make a complaint about the services you have received. Making a complaint through the right channels could resul...
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Your Right to have a Voice

Carers Council for Norfolk The Carers Council for Norfolk (CCN) is an independent, user-led charity which puts the carer’s voice at the heart of all it does. It is curre...
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