Carers Voice Norfolk & Waveney

The Carers Voice Norfolk & Waveney is an independent, user-led charity which puts the carer’s voice at the heart of all it does. It is currently working in partnership with Voluntary Norfolk, FamilyCarersNet and Norfolk & Suffolk Care Support to provide carers services in Norfolk and ensure these services remain carer led at all times.

Carers Voice Norfolk & Waveney also works in partnership with Healthwatch and Adult Health and Social Care to monitor and evaluate the support services available and to create policies, strategies and solutions that result in the best possible outcomes for carers in Norfolk and the people they care for.

Carers Voice Norfolk & Waveney has recently embarked on a membership scheme and they now have just over 500 members, strengthening their voice. For further information and to join Carers Voice Norfolk & Waveney click here.

Healthwatch Norfolk

Healthwatch is an independent consumer voice on health and social care. They are an independent organisation but have statutory powers.

Healthwatch Norfolk is an opportunity for people who live and/or work in Norfolk, to use its voice to have real influence. Their remit is to represent peoples’ views and experiences to help inform and improve the services that are commissioned and provided in Norfolk. To find out more click here or call 0808 168 9669.

Your Voice

Your Voice is your opportunity to have your say on local services. It is open to everyone over 16 in Norfolk.

You can get the opportunity to take part in focus groups, surveys, mystery shopping and volunteering. You can choose how and when you’d like to get involved in the issues that matter most to you. You can get involved as often or as little as you like.

For further information and to join Your Voice click here.

Care Act (2014)
Care Act (2014) The Care Act (2014) came into effect in April 2015. It made widespread changes to adult social care in England and significantly for carers, brought in the same rights to asse...
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Carers Charter
Norfolk County Council – Carers Charter  The Carers Charter has been developed through Norfolk County Council to ensure that carers receive support and understanding, no matter what li...
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Equality Act 2010
Equality Act 2010 Some carers, and the people they care for, experience discrimination or harassment because of their age, disability or caring role; or for other reasons such as race, sex or...
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Your Right to a Carers Assesment
A carer’s assessment is your opportunity to discuss with Norfolk County Council what support or services you need. The assessment will look at how caring affects your life, including fo...
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Your right to Complain
Your right to Complain There may be times when you want to make a complaint about the services you have received. Making a complaint through the right channels could result in a better outcom...
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Your Right to have a Voice
Carers Voice Norfolk & Waveney The Carers Voice Norfolk & Waveney is an independent, user-led charity which puts the carer’s voice at the heart of all it does. It is currently worki...
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