Published 6th March 2018 by

A new advice line service to support unpaid carers across Norfolk has received 5 star reviews and recognition through independent feedback via Healthwatch Norfolk.

Less than 6 months since after it launched, Carers Matter Norfolk is growing in its service delivery and recognition, based on feedback and reviews by unpaid carers, through its unique, carer-led support.

Feedback from one independent carer was:

Thank you so much. The advisor was able to put my mind at rest with informed practical advice and a sensitive, empathetic understanding of what is an incredible stressful and traumatic time

Putting carers at the heart of everything they do in their support, the Carers Matter Norfolk advice line does not time-limit calls and dedicate themselves to each case. It also provides counselling support free to carers.

For information on how they can help you call 0800 083 1148 or visit