Please be aware that during the Coronavirus (COVID-19) pandemic all Carers Matter Norfolk staff are working from home.

The Carers Matter Norfolk Advice Line (0800 083 1148) and Live Chat on this website are currently operating usual hours.

Family Carer Practitioners are still supporting clients, although with some changes. If you are currently being supported or have had a referral you will be contacted by your Connector shortly. No Carers Voice meetings will be taking place until it is safe to do so. Some of our other services may be affected so follow us on Facebook and Twitter for further information and regular updates.

Please click here for more detail on our Service Update during Coronavirus (COVID-19).

Please click here to find out how to get a formal letter stating your need to shop and travel in your role as a carer during the coronavirus restrictions.

For more information regarding Coronavirus (COVID-19) please visit:

Thank you.

Support available in Norfolk in response to coronavirus

Click here for community organisations, groups, businesses and others who are offering practical support