At Carers Matters Norfolk, we appreciate that this must be a concerning time for you and your family. We are also aware that you may be worried about how Coronavirus (Covid-19) will affect you and your caring role.

To assist you, we have compiled a list below of community organisations, groups, businesses and others who are offering practical support of a variety of kinds at this time.

This list has been compiled as quickly as possible in order to offer you support from your local community and we are not able to guarantee their service, nor are we recommending them. Please ensure you stay safe and take the necessary precautions when agreeing to purchase goods from them.

Please also be aware that the situation is changing on a daily basis, and ensure you check with the organisation that it is still offering their services.

If you urgently need help during Covid-19 please contact Norfolk County Council Customer Support on 0344 800 8020 or visit the Community Support for People at Home page of their website. They will be able to connect you with services and support in your area.

 

Please scroll down to see your area (Norwich, North, South, East and West Norfolk)

Norwich

OrganisationContact detailsService offered
Norwich Covid-19 Mutual Aid Facebook Grouphttps://www.facebook.com/groups/813227462494867/This group is to organise help and support for the local community residents during the Covid19 crisis.
NR1 Trafford Estate - Help a Neighbour – FacebookCollecting shopping, a chat, or anything else that might be helpful.
Old Catton Parish Council01603 423880 The Parish Council are arranging for volunteers to pick up shopping, post mail, collect urgent supplies, make regular friendly phone calls
Norwich Farmshare - Subscription schemewww.norwichfarmshare.co.ukVeg and fruit boxes and eggs
Norwich - Norfolk Beefboxwww.norfolkbeefcompany.co.ukBeef boxes delivered
bread-source.co.ukwww.bread-source.co.ukdelivery to the E & V, click and collect for other
South Norwich- Old Hall Farm01508-333110, www.oldhallfarm.co.uk all local fruit, veg, milk, meat, dried goods etc
Tofureiwww.tofurei.co.ukTofurei, vegan deliveries
Archers Butchers01603-434253, www.archersbutchers.com online-orders@archersbutchers.com Tel: 01603 434253meat parcels delivered to E & V
Norfolk Farm shop and deli01603-872198 and Facebook
Howard and sons fishmonger01603-624928, sales@fishmongersnorwich.com and facebook
www.flourandbean.comwww.flourandbean.combread deliveries within a couple of miles of their shops in Dereham, Fakenham and Gorlestone
www.javabean.co.ukwww.javabean.co.ukdeliver coffee and hand sanitizer that they make
www.simplecakeco.comwww.simplecakeco.combrownies and slices in letterbox friendly packaging (messy)
www.stgilesgin.comwww.stgilesgin.com2 bottles of gin, 8 tonics £75 free p&p
Thorpe Plant CentreThorpePlantCentre@outlook.com191A Plumstead Road East, Norwich lots of fantastic Norfolk produce. Orders can be placed via email: ThorpePlantCentre@outlook.com Tel: 07737 631074
Norwich Oaklands Hotel01603 703362free hot dinner for over 70’s within a few
miles | 20 slots per day (atm) – to book a slot between 5pm -
if people run out of supplies they will also try to get it for them for the following week.
Blofield Farm Shop, NR13 4LQ01603 715232delivery service if you are over 70, or if you are struggling and they will deliver to you for free
Norwich The CottageTel: 01603 433444, email: enquiries@thecottage-norwich.co.uk
, www.thecottage-norwich.co.uk
TLC Dinner Choices Meals on Wheels Service, NR1 to NR7Tel: Elaine on 07742 801716 or Karen on 07946 544932, email: empayne2374@gmail.comhot meals, tea time, snacks and chilled meals
Country Kitchen Foods, NR10 4EX01603 871329
Sprowston Beehive Butchery 01603 426740no minimum spend and free delivery every Saturday. A card machine and change is available at point of delivery.
Sprowston Hazels Butcherswww.facebook.com/hazelsbutchers/ Tel: 01603 427161 minimum £20 spend for free delivery
Hellesdon Toombes Butchers315 Reepham Road, Hellesdon, Tel: 01603 427478,
email: info@toombsbutchers.co.uk
Fiddys Butchers160 Aylsham Road, Norwich, NR3 2HJ, Tel: 01603 425276
Sprowston Clova GreengrocersCorbett Avenue, Sprowstonable to arrange bank transfer and deliver
Sprowston White House Farm£5 delivery charge
Easters tel: 01603 760565 orders@eastersofnorwich.com fruit, veg, general grocery packs available
Mr Fruity home delivery servicewww.mr-fruity.co.uk
tel: 01603 488999
Norwich Market fruit & vegetable stallwww.facebook.com/MikeDebsandSons/
Tel: 01603 305841
free delivery on orders over £20
St Cuthberts Church, Wroxham Road, Sprowston Norwich NR7 8TZ Food Bank01603 426492If you know of anyone in and around Norwich who would benefit from some food (it's free and no limit to what people can take) then either let me know or feel free to pass on the contact details for people to arrange to come and collect food
Earlham Parish Church VolunteersTim.watts@earlhamparish.org Revd Tim Watts 0730787640Offering support in local community (NR2 & NR5) Dog walking, shopping, collecting prescriptions, friendly phone calls.
FREE PACKED LUNCHES for children Easter Hols Phoenix Centre, Mile Cross Road, Norwich NR3 2LDJust turn up between 12pm - 1.30pm
Thorpe Plant Centre Norwich - Delivering plants and garden supplies and essential groceriesThorpePlantCentre@outlook.com / 07737 631074
Gnaw ChocolateOrder online at: www.gnawchocolate.co.ukOrder online for delivery in Norwich
Bread SourceOrder online at: www.bread-source.co.ukBread Source is offering a 24-hour contactless pick up point at its Norwich bakery unit for NHS and social care staff. Other staple foods including milk, eggs and butter will be available with a 20% discount on presentation of their ID card. They have also launched an online shop allowing all memebers of the community to click and contactless collect from their bakery and are offering a delivery service in Norwich for those in isloation, the elderly and other at risk groups.
Old Hall FarmFor delivery call 01508 333110 OR oldhallfm@gmail.comOld Hall Farm Shop, butchery, deli and takeaway, based just south of Norwich, sells their own raw milk, meat, local veg, dried goods, wine from local vineyards, gin from local distilleries, and much more.local deliveries are available, with villages grouped together to make delivery runs more efficient, two to three times a week.
Linzers BakeryFor all enquiries, or to place orders, ring 01603 483742 OR email www.sales@linzers.co.ukoffering free delivery on any order over £15 within a five-mile radius of NR3 2FA for anyone in self isolation.
Little Haven Coffee ShopTo order call or text Simon on 07710 183024 and keep up to date on their Facebook page www.facebook.com/littlehavencoffee/Little Haven Coffee Shop in Norwich is open for takeaway and home delivery in and around the city.
Good Wholesome Food Ltd01603 465717 This is an established small local business delivering freshly prepared, hot meals to the doors of people in Norwich
, NR1-NR8 postcodes £6 for a hot meal plus desert

North Norfolk

OrganisationContact detailsService offered
Cromer Carers01263 512254 Facebook/Website Tim Adams is also available to organise help 07789 625033 / tim.adams@cromer-tc.gov.ukFor vulnerable or elderly. A group of volunteers are ready to help with things such as food distribution, dog walking, collecting prescriptions, pet care and personal care (depending on area) during this pandemic.
Cromer The Rock Shop Bistrocall the Cromer Cares team on 01263 512254 or email info@theoldrockshopbistro.co.ukMost of what they are delivering is on behalf of other suppliers and ingredient stock which has minimal mark-up applied, rest assured if you cannot pay the delivery charge this will not affect your delivery in any way. Call them directly to place orders. They are also continuing emergency delivery for those with immediate need (working with Cromer Cares).
Cromer Country CarsTel: 01263 515440collecting prescriptions or delivering shopping. They also have wheelchair accessible vehicles and taxis available. They are happy to help with anything
Cromer Iceland1st hour of opening (9am-10am) between Monday – Saturday, Iceland are open for the over 70’s and those are are vulnerable
Cromer Breakers Cafe01263 515060 to make an orderhave teamed up with Country Cabs to offer a home delivery service to those in need 20% discount for NHS doctors and nurses
Cromer Craft Burger01263 511559Home Delivery Service
Cromer About Town Taxi and Travel01263 836612If you need medicine collected, shopping collected, an appointment to attend, work or even a take away collection
Cromer, Aylsham and the surrounding Food BanksTel: 07826376343 OR email: info@cromerdistrict.foodbank.org.uk Monday – Aylsham, Wednesday – Sheringham and North Walsham, Thursday – Cromer, Friday- Stalham and HoltService to people in food crisis through financial circumstances via the voucher system. If you need help, contact an agency to get a voucher as usual by either phone or email. This service is now only available for home delivery to keep with the governments guidelines.
Overstrand 'Helping Hands'June White – 01263 576766 / clerk@overstrandparishcouncil.org.uk. Di Rolph – 01263 579114 / drolph@uwclub.netOverstrand Parish Council in conjunction with Overstrand Together, have set up ‘Helping Hands’ support network. This is to help those who are self-isolating or are unable to go shopping, collect prescriptions, post letters or walk dogs.
NorthreppsContact Michelle Renaud – 07789 917290 / michelle.Renaud.honey@outlook.com.Volunteers are ready to help those in need by offering services such as food distribution, dog walking, collecting prescriptions, pet care and personal care (depending on area)
Northrepps Village Trust northreppsvillage@gmail.com– Gavin: 01263 578271 – Sarah: 01263 579256 – Anna: 01263 579134 – Chris: 07768 103811. offering help with prescriptions/medication, shopping, posting mail, friendly chat on the phone. If you live alone and have no local family, you may wish to contact them with your details and arrange for a volunteer to make regular checks on your well-being. The volunteer group is being co-ordinated by NVT.
Northrepp The Foundry Arms01263 579256Offering help with food delivery
Southrepps Mini Mart01263 833607Offering help delivering shopping
Bodham/BeckhamContact Callum Ringer – 07824 381519 / callumringer@yahoo.co.ukVolunteers are ready to help those in need by offering services such as food distribution, dog walking, collecting prescriptions, pet care and personal care (depending on area).
North Walsham Good Neighbour SchemeTel: 01692 558321 or visit www.nwgoodneighbour.org.ukNetwork of volunteers offering practical support to elderly and vulnerable community members. They are now working with the council to offer support to those in need.
Marriet's Chariots01692 406818Prescriptions/medication, shopping, posting mail, friendly chat on the phone, help with driving. The company announced: “With a near empty diary and drivers twiddling their thumbs, if any vulnerable or elderly people need any help with shopping, transport to doctors etc, let us know and we will be happy to help our local community, free of charge of course.”
Sheringham Mutual Aid https://www.facebook.com/groups/585707948822831/Dedicated to matching volunteers with offers of help
Mundesley Parish Council01263 720603 or email: clerk@mundesley-pc.gov.ukOffering help to those who are self-isolating. If you need help, or would like to volunteer to help others, contact the council directly
Norfolk Chauffeur Company01263 502361Offering help with driving the elderly and vulnerable to the shops, appointment, etc for free
North Norfolk Therapy Aidhttps://www.facebook.com/groups/2574869655940820/
Mutual Aid Sheringhamhttps://www.facebook.com/groups/585707948822831/
Fakenham Covid-19 Mutal Aid https://www.facebook.com/groups/661852994551684/
Ludham Community Village Hallhttps://www.facebook.com/groups/107684320864788
Bintree Foulsham Guist Twyford Corona COVID 19 Group (5.3km from Fulmodeston)https://www.facebook.com/groups/2590154734586920
NNDC Coronavirus Help Hub01263 516000
North Norfolk District Council01263 513811
Walsingham Farms Shop01328 821877We are going to deliver in the village and out towards Fakenham, Wells and Thursford way – and anywhere in between. The shop should soon be opening earlier a couple of times a week for older customers and is ready to deliver and sell in-store its sausage rolls and pies both cooked and frozen, as well as homemade curries, stews, pasta sauces, shepherd’s pies, and bolognese.
Papworth ButchersNorth Walsham. Tel: 01692 406234 Website: www.papworthbutchers.co.ukPapworth Butchers has introduced social distancing measures and ask that customers pay by contactless in their shops. They are also doing local daily deliveries in North Walsham, Fakenham and Sheringham and have a limited delivery service in Swaffham.
Norfolk Coffee Companywww.norfolk.coffeeHolt-based Norfolk Coffee Company ethically sources coffee, ensuring the farmer gets paid a fair price for their efforts in producing high quality coffee beans, which are then hand roasted in small batches. They offer free nationwide delivery on all orders over £25 and are donating 100 free bags of coffee to NHS workers every fortnight.
TFW Fine Winestanjafwright@gmail.com OR 07941 231447 Website: independentfinewines.co.ukNorth Norfolk-based independent wine merchant TFW Fine Wines does doorstep drop offs and takes orders by email or phone.
Good to TalkRev D Wells and Sandy Wells 01493-728431Sandy is a trained counsellor and the are offering a befriending service
Whelans Catering Caistor07877-841098 and Facebookmain meal £5.50 , 2 courses £8.00. Delivering to Caistor and surrounding villages. menu on facebook, eg lasagne, sausage and mash, cottage pie.
Norfolk Beef Companywww.norfolkbeefcompany.co.uk/Contact to place your orders as we will only have a limited supply. If you have any questions regarding our beef boxes please get in touch.
Papworth Butcherswww.papworthbutchers.co.ukPapworth Butchers has introduced social distancing measures and ask that customers pay by contactless in their shops at North Walsham (01692 406234), Fakenham (01328 855039), Sheringham (01263 823189) and Swaffham (01760 724753). They are also doing local daily deliveries in North Walsham, Fakenham and Sheringham and have a limited delivery service in Swaffham.
Staithe SmokehouseTo arrange delivery, phone Phil Hartshorne on 07717 702630 OR email via the form on their website: www.staithesmokehouse.co.ukA delivery service to the area between Stiffkey, Hunstanton and Fakenham. Deliveries will be from 3pm, seven days a week and a £2 delivery fee will apply. They also stock Yare Valley Oils and Monty’s Mustard.
The Cabinwww.facebook.com/thecabinnorfolkThe Cabin is doing deliveries of curry and rice boxes around Cromer and to Aylsham. See their Instagram feed and Facebook page for details.

South Norfolk

OrganisationContact detailsService offered
South and Breckland01508 533933 Out-of-hours, please call 0800 3896109 via Early Help HubVolunteering is being coordinated by the Early Help hub, who are in turn working with Voluntary Norfolk/NCC.
Bunwell & Carleton Rode Coronavirus Support Facebook Page, bunwellvolunteers@gmail.com 07951 391792
Wymondham Doorstep Helpers01508 533933Via Early Help Hub
Wymondham Whispering Oaks Covid mutual aidUse Facebook group page, e-mail a request for assistance to: whisperingoakswymondham@gmail.com Whatsapp, text or phone Susie on 0747 8330822shopping, picking up prescriptions, posting of mail, having a chat over the phone
Poringland and Framingham Earl COVID-19 Help & Advice Group - FacebookFacebook groupThis group is to organise help and support for the local community residents during the Covid19 crisis. Please feel free to add friends who may be interested in helping or just want to stay informed as to what help is on offer.
Queen's Hills Community Covid-19 Mutual Aid – Facebook Group Facebook groupThis is a group for residents of Queen's Hills to connect with neighbours for support during the outbreak. We are a group of neighbours looking to help neighbours should we need to be isolated and need support with getting essentials
Newton Flotman Covid-19 Mutual Aid- FacebookFacebook groupThe aim is to get a few people in the area who wouldn't mind offering an hour or so in the week picking up an elderly/vulnerable persons shopping while they try stay in isolation.
Yaxham yaxhamcares@gmail.com
Richard 07780 972206 Parish Councillor
Ian; 01362 854248 Parish/Ward Councillor
Peter; 01362 696555 Chair of Yaxham Village Hall
Picking up shopping or posting mail, prescriptions/urgent supplies and community care scheme trips to medical appointments
Covid 19 Mutual Aid – Dereham – Facebook pageFacebook groupThe group has been created as an online support space for people in need or able to offer assistance, in Dereham and surrounding areas, following the Covid-19 outbreak.
Fairer Green Network – Diss and surrounding villages https://fairgreendiss.wordpress.com/covid-19-help/
Hempnall Covid-19 Mutual Aid – UK – Facebook pageFacebook groupThis is a community group for those based in Hempnall (and surrounding areas) looking to request or offer support to others.
We will be looking to help people access essential items, particularly those who are elderly or considered high risk.
Breckland Area Good Neighbour schemes01362 698216 or email tracey.allen@communityactionnorfolk.org.ukSet up and run by local people to provide day to day support for other residents that might need it.
Covid-19 COSTESSEY ADDRESSES mutual aid & infoGary Blundell - 08002545314For Costessey residents. Volunteers will collect shopping and prescriptions.
Denton volunteerswww.denton-norfolk.co.uk/services/isolation/ or call The Hanners on 01986-788414 or The Cardens on 01986-788279
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www.denton-norfolk.co.uk/services/isolation/ or call The Hanners on 01986-788414 or The Cardens on 01986-788279
Anonymous Nyan Cat has joined the document.
chat line numbers and local delivery details
Martham Pet Supplies07766-832837delivering to local villages
Meales Garden Supplies01692-580226ivery for orders over £30, delivery cost of £4.50
Harlestons Kindness Help HubSupport via facebook page / website- https://www.harlestons-kindness.org email communities@s-norfolk.gov.uk or by calling 01508 533933food parcels, grocery/prescrption collection, telephone befriending, posting mail
Early Help HubMike Pursehouse 01508 533861
Thetford Covid-19 Community Support GroupFacebook groupSet up for those wishing to offer help to elderly and vulnerable
Thetford and Brandon Covid 19 Mutual AidFacebook groupSet up as part of the Covid-19 Mutual Aid Group
Good Neighbour HelplineGeneral local community support. 07561 220817 or http://southnorfolk4villages.co.uk/about/
Good Neighbour SchemeDavid Hewer 07934 195724 or 01508 4992388Offers assistance with shopping, prescriptions, befriending, general good neighbour support.
Hingham HelpersVictoria’s Mobile 07557 235117 OR Jo’s Mobile 07895 711461 OR Facebook search: Hingham HelpersThis page has been created for those willing to help the residents in Hingham, who may be asked to self isolate due to the Coronavirus.
Banham (Covid-19) Community NetworkFacebook search: Banham (Covid-19) Community NetworkThis Facebook page has been made to assist with providing support such as prescription collections and other needed support.
Accent FreshOrder online via accentfresh.co.uk OR 01366 386633 and leaving their name and number on the answering machine for a call back.Downham Market-based Accent Fresh is offering a home delivery service across East Anglia of a range of produce boxes including fruit, vegetables, milk, bread and cheese, which can be ordered online. Payment is by card or PayPal. The order will be delivered within 2-3 days of ordering and if customers provide an email address or mobile number they will receive a message on the day their delivery should arrive. It is hoped that more products, including meat and toilet rolls, will be added to boxes soon.
Black cat coffeewww.blackcatcoffee.co.ukMicro-roastery Black Cat Coffee sells freshly roasted speciality grade coffee roasted by hand at their base near Scarning and are currently offering free delivery within 10 miles of their premises. The option can be selected during check out on their website.
Mid-Norfolk Foodbankemail: info@midnorfolk.foodbank.org.uk tel: 01362 850624 or mobile: 07542 106107Foodbank works using a voucher referral system. In order to get help from our foodbank, you will need a voucher issued by local agencies.

East Norfolk

OrganisationContact detailsService offered
Martham Good Neighbourhood Scheme stephenjohnson.marthamgns@gmail.com Tel: 07484 777518
Norton, Thurlton & Thorpe Good Neighbour Scheme07555 516188Covering Norton, Thurlton & Thorpe
Coming Togetherwww.facebook.com/groups/comingtogetherwaveney/support in Norfolk and Waveney, a group of voulnteers delivering food parcels based in the The Flying Dutchman Pub in Lowesoft
Lowestoft Coronavirus helpwww.facebook.com/groups/4281550881871218/?ref=share
Caister Together07876 780243 Support for vulnerable in Caister
Thomsons Food Servicewww.tfs.co.uk/en/accounts/signupopen as a shop – register in need of delivery service at http://www.tfs.co.uk/en/accounts/signup/ Minimum shop is £50 due to demand
Rundles fruit and veg07407 540578deliveries of fresh fruit and veg £10 minimum delivery for a mixed bag of Fruit and Veg. (Working with Jims butchers and Copland Family Bakery as ‘coastal food suppliers’ to offer combined delivery service
Coastal Food Suppliers07920 615884Rundles Fruit and Veg, Jims Butchers and Copland Bakery are working together to offer a combined delivery service £25 min delivery.
Accent Fresh (caterers)01366 386633 food deliveries of £30/£35/£50 covering Norfolk and Suffolk
Gorleston01493 285016 / 07445803556Nice and Reliable Gardening and Fencing Services, Gorleston – The firm is offering to help elderly customers with their shopping if they have been told to stay indoors. Manager Nathan Yaxley said that he would do his “utmost to source what is required and deliver it free of charge as a thank you for being a customer.
Ormesby Area01493 732832 / 07506 35756Please let everyone know that we are assisting with prescription deliveries in our ward for those who are vulnerable and have not been able to get deliveries directly from the pharmacy.
Caister Branfords Bar and Restaurant01493 720400Using the hashtag #viralkindness, Branfords is is offering help with shopping and any general errands as well as friendly phone call for those self-isolating in the rural area. The venue is also helping to launch Whelan Meals on Wheels, offering wholesome home-cooked meals for £8 per person for two courses
Goleston Piano Lessons for ChildrenTel: 07542359202 - Nicole Online music lessons – A piano teacher in Gorleston is teaching free music lessons online for children up to eight-years-old, live from the piano house in Gorleston twice a day.
Nice and Reliable Gardening and Fencing ServicesCall 01493 285016 or 07445803556 The firm is offering to help elderly customers with their shopping if they have been told to stay indoors. Manager Nathan Yaxley said that he would do his “utmost to source what is required and deliver it free of charge as a thank you for being a customer.
Great Yarmouth Borough Mutual Aid Covid-19https://www.facebook.com/groups/3541690782572536/?hc_location=groupThis is for Great Yarmouth Borough residents looking to help each other during Covid-19. To offer community support to those at risk - help to access food (cooking or going shopping), toiletries, complete errands, have someone to talk to etc - particularly those who are elderly, disabled, immunocompromised, and/or already isolated.
Reedham Covid19 Team - Volunteer to HelpCall / text: Tina - 07976275032 ... Diana - 07799506809 ...Mary - 01493 701388 ... Lesley - 07843248865
email: reedhamcovid19helpers@outlook.com
Please let us know your name, contact information, street you live in and anything specific information on how you can help if you like.
Please note that we will share your information within the volunteer helper group and possibly to those requiring help to ensure that we can keep you informed and also offer the support needed.
Lingwood - "Feeling Isolated?"https://m.facebook.com/groups/29930203340976561) Help those quarantined by conveying their requests for help to people willing and able to support them.
2) Share clear advice from authoritative sources.
3) Support and consolidate efforts to organise community of Lingwood
Flour and BeanWebsite: www.flourandbean.com OR info@flourandbean.comEast Anglian bakery chain Flour and Bean can arrange delivery of a few loaves and rolls to the vulnerable or elderly within a couple of miles of their Dereham, Fakenham and Gorleston branches. Order and pay they’ll get it on the next available van route and drop it on their doorstep.
Yarmouth Meat TradersTel: 01493 850568 or See the range on Facebook (thebutchers.ymt)Deliver a range of meat, fruit, vegetables, milk, eggs and many dried/ long life foods, within one to two days of orders being placed. Delivery is free on orders over £30. Staff are wearing protective clothing and leaving deliveries on the doorstep before stepping back to a safe distance to ensure somebody answers the door.
Yare Food ServicesOrder online: www.yareshipping.co.ukGreat Yarmouth-based Yare Food Services can supply and deliver goods including pasta, tinned food, tea, coffee, bread, eggs, milk, meat, fish, fruit and veg and cleaning products.

West Norfolk

Organisation (and area)Contact detailsService offered
Hunstanton Round Table07592 636534 call or textf you are over 70 and self-isolating, they can help with shopping/errands/advice or just a chat. A representative will take your number and call or text you back.
Downham Market - Covid-19 Mutual Aid Group For Downham Market and Surrounding Villages07943 682216Collect and deliver prescriptions and medication, Walk dogs, Shop for isolated and vulnerable people, Call isolated and vulnerable people to check on them, Deliver leaflets throughout Downham and the villages surrounding us.
MassinghamMassingham Self Isolating Help Group - Facebook PageMassingham Area have a facebook page, post what help is needed and they will try to find a volunteer to assist.
County CouncillorSwaffham - Ed.colman.cllr@norfolk.gov.uk or call 07940 406356Ed Colman, county councillor – The councillor for Swaffham has made himself available to people in the community who need help accessing Norfolk County Council services.
Swaffham Emergency Action Facebook groupThe White Hart on 01760 724295The group is asking the community to donate essential items, treats and games, ideally collected in shoe boxes. They will then be donated to people in need. Items can be donated to the White Hart, or the team can collect them.
Dereham Baptist ChurchPlease ring 01362 695221 between 10am and noon, Monday to FridayIf you need any practical help (for example, collecting prescriptions or food) or need someone to chat to over the phone or by email
West Norfolk Coronavirus Mutual Aid – (Areas covered will depend on location of volunteers) Call Jordan Stokes on 07956621177Shopping & Prescriptions
Downham Market - Knicats Bakery Ltd01366 383708Open for takeaway and is providing the community and local shops with fresh bread rolls, cakes and pies.
Downham Market - Steve and Betty’s Fruit and Veg stallFacebook, at Steve and Betty’s Fruit & Veg, or on 07976 827870For fresh fruit and vegetable orders
Downham Market - The Foldgate InnFacebook - The Foldgate Inn - or 01366 347772Takeaway and delivery service.
Vegetable boxes are £10, meals are £8 and a meal takeaway bundle is £20.
Shouldham - Shouldham Parish Council and The King's ArmsShouldham Parish Council and The King's Arms, ShouldhamSupporting those who are isolated and have no transport by helping them shop for necessities.
SwaffhamAmy Louise Taylor: 07496570528Mrs Taylor lives in Swaffham and is happy to talk to anyone over the phone who is in need of some human contact.
King's Lynn - Van Pelts Butchers and Hog roast 01553 773537
Swaffham and surrounding area - Wellbread Bakers 01760 722707Minimum order £3 plus 50p delivery
King's Lynn - Whatahoot01485 600888Gin, Tonic and hootfruit
King's Lynn - Smiths The Bakers 01553 279445Minimum order £5, pre order the day before
Walpole St Andrew (within a 5 mile radius) Samuels Farm Shop 01945 781154Delivery Monday, Wednesday and Friday
Gayton - Howard Butchers 01553 636234Orders to be placed the day before
West Newton - Howard Butchers 01485 542218Orders to be placed the day before
Downham Market - Goddards of Norfolk (Produce) 01366 388377Local Free Delivery
Kings Lynn Vancouver Butchers 01553 660860
Wereham - Norfolk In A Box (Fruit & Veg) 07827 777541
Gaywood - Bowers Butchers 01553 773848
National: Wiltshire Farm Food 0800 0773100
Terringon St. Clements (5 mile radius) Slingsby & Sons Butchers 01553 828596Meals £5 each
Downham Market and surrounding area - Fruit and Veg Stall 07976 827870
Hunstanton Mr Buns the Bakers 07576 666029Deliver to Hunstanton 7 days a week & King's Lynn Wednesdays and Saturdays
Hunstanon Bramble Bee Farm07800 884571Delivery to King’s Lynn area on Fridays
King's Lynn Finchy Fruit and Veg 07572 333935Call between 9am-4pm £10 minimum order - Free Delivery
Gaywood - Happy Tiers (Cakes, Jacket potatoes & Sandwiches) 01553 762583Delivery between 11.30am-2pm – 46p per mile
Swaffham - Market Cross Cafe and Bar 01760 336671Delivery may be charged for those further afield
Dersingham - Thaxters Garden Centre Coffee Shop 01485 545105Free local delivery
Harpley and surrounding villages - Rose and Crown 01485 521807
King's Lynn (5 mile radius) - Liquor and Loaded 01553 771216
King's Lynn Mems Kitchen01553 777624 / 07548 887111
Simply Cook It Norfolk 07767 753413Home Cooked Meals
King's Lynn (5 mile radius) - Waffle Opolis 01553 761044
King's Lynn Archers (Food and Drink) 01553 764411
King's Lynn Carousel Cafe 01553 782539Delivery of home cooked meal
Castle Rising Black Horse01553 631333
Stradsett (5 mile radius) The Foldgate Inn01366 347772Deliver meals Mon-Fri between 12-5.30 – Free deliveries over £20
Great Massingham - Dabbling Duck 01485 520827
King's Lynn Tropic with Ellie Hiam – Skincare, make up and hair care Facebook PageFree Delivery
King's Lynn Rooting for Earth – Natural hair and body care www.rootingforearth.co.uk
Swaffham - Sarah Jane Smith Arbonne – Nutrition 07983 635583Free Delivery in West Norfolk
King's Lynn - Darts cars 07912 848012Assist with shopping runs
King's Lynn - Economy Carpets (Barry) 01553 762878Shopping deliveries whilst his shop is shut
King's Lynn - Kings Abbey Taxis 01553 767692Travel to GPs, hospital, shopping + key workers
Hunstanton - Lily's Pet Supplies 01485 532271
King's Lynn - Pets4Pets 01553 782700Video consultation for those self isolating
King's Lynn - Computer Doctor 01553 672442Free delivery and collection
King's Lynn and West Norfolk - Clockwash Launderette & Clock Clean Dry Cleaners01553 770078 Collection and delivery
King's Lynn - Storm computers 01553 673900 / 07803 162235Collection and delivery
King's Lynn - C&M Servicing Ltd 01553 615630 Emergency work – gas, electric, heating, locks
King's Lynn - Adam Wisby 07538 055313 Emergency plumbing
King's Lynn - CRC Electrical & Renewables 07584 494420
King's Lynn - D&M Howard 07824 806791Emergency work on gas and oil boilers
King's Lynn - DJL Electrical 07796 117992 / 01553 829209
Liam Ellis 07398 713721Emergency cover for plumbing and heating
West Norfolk Community Transport & Shopmobilityhttps://www.facebook.com/westnorfolkcommunitytransport/
North Lynn Methodist Church - Contact Becca Phillips01553 379142Volunteers to collect shopping and prescriptions in North Lynn or Kings Lynn
Curryliciouscurrylicious.co.uk OR for further information email: sales@currylicious.co.ukCurrylicious’s authentic curries and snacks are available at village and farm shops around the county including Algy’s Farm Shop (Bintree), Ryburgh Village Shop and Post Office (Great Ryburgh), Massingham Stores and Post Office (Great Massingham), Yare Valley Farm Shop (Surlingham), Priced Right (Tattersett), BP (Bale) and Itteringham Community Shop, Café and Post Office.
Wellbread Bakers, SwaffhamOrders and payment are taken by phone: call 01760 722707offering home delivery within five miles of Swaffham on all products that are available in the bakery, including white and wholemeal bread flour and yeast. Deliveries are Monday to Friday, usually next day, minimum order is £3 with a 50p delivery charge.

Norfolk-wide

Organisation (and area)Contact detailsService offered
The Parsley Boxwww.parsleybox.com 0800-6127225 care@parsleybox.comvac pack, long lasting meals delivered to your door.
Black Cat Coffeewww.blackcatcoffee.co.ukMicro-roastery Black Cat Coffee sells freshly roasted speciality grade coffee roasted by hand at their base near Scarning and are currently offering free delivery within 10 miles of their premises. The option can be selected during check out on their website. They also free nationwide delivery on orders of more than £25, and there is also 15% off coffee using the code TAKE15.
Three Counties Field Kitchenwww.threecountiesfieldkitchen.comCatering company Three Counties Field Kitchen can deliver a range of items including bread, savoury pastries and sausages.
Morrisons Food Boxes for elderly and vulnerableCall 0345 611 6111 and select option 4 to order a Food box or 5 to place an order for Doorstep delivery. They can choose from a Food Box (please see the link): https://www.morrisons.com/food-boxes/boxes
or place an order from a selection of 45 essential groceries for doorstep delivery. You can add pet food etc to the order. (this is not online at the moment).
Norfolk Swift Response TeamTel: 0344 800 8020 and select option 1Norfolk Swift Response is a free 24-hour service you can call if you have an urgent, unplanned need at home but don’t need the emergency services. They can also help if you have a fall but are not seriously injured and can bring special lifting equipment to help make moving
Age UK NorfolkTel: 0300 500 1217 Or via email: advice@ageuknorfolkorg.ukBenefit entitlement e.g. Attendance Allowance applications, benefit checks, Lasting Power of Attorney, Support available in the community, Social care, Advocacy.
Age UK Norfolk Telephone BefriendingTel: 01603 785 223, befriending@ageuknorfolk.org.ukBefriending Service for lonely and isolated older people. If you or somebody you know could benefit from a friendly, regular phone call for a chat, please contact our Telephone Befriending Team to find out more.
Dementia UKTel: 0800 888 6678Support / helpline from an Admiral Nurse for those who know or care for a loved one with Dementia.
Alzheimer's SocietyTel: 0300 222 11 22Support / helpline for those who know or care for a loved one with Alzheimers.
Age Uk Incontinence Shoptel: 0800 046 1501 www.ageukincontinence.co.ukPlease only call if urgent, due to staff shortage during Covid-19.
MindTel: 0300 123 3393, www.mind.org.uk
Rethink Tel: 0300 5000 927, www.rethink.orgRethink Mental Illness Advice Service offers practical help on issues such as the Mental Health Act, community care and welfare benefits, living with mental illness, medication and care. Our advice line is open from 9:30am - 4pm, Monday to Friday.
SilverLineTel: 0800 4 70 80 90Telephone befriending service.
HeadwayTel: 0808 800 2244, www.headway.org.ukSupporting those caring for someone after a brain injury.
SSAFA - The Armed Forces CharityTel: 0800 731 4880, www.ssafa.org.ukWelfare, health and support services, for the UK military's serving personnel, veterans, and their families.
GingerbreadTel: 0808 802 0925The Gingerbread Single Parent Helpline provides support and expert advice on anything from dealing with a break-up to going back to work or sorting out child maintenance, benefit or tax credit issues.
Dementia TogetherTel: 01245 237548, www.dementiaadventure.co.ukFree interactive webinars providing practical hints, tips and connection, to help in your supportive role. Fully supported holidays for people living with dementia and their loved ones to enjoy together. Our team of qualified and experienced trainers and consultants deliver a range of training and bespoke support.
ASD Helping HandsTel: 01362 288110, www.asdhelpinghands.org.ukProviding Support and Training to everyone affected by an Autism Spectrum Disorder.
Cruse Bereavement CareTel: 0808 808 1677, www.cruse.org.uk You can also email helpline@cruse.org.ukThe Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm.
Royal Air Force Benevolent FundTel: 0300 102 1919, www.rafa.org.ukTo assist those of the Extended RAF family in distress resulting from sickness, disability, infirmity or poverty. Welfare assistance includes residential, convalescence and respite care help with housing and education, subsistence grants and help through other specialist charities.
The Help Hubwww.thehelphub.co.ukThe Help Hub has been set up to support individuals who find themselves with limited contact due to the Covid-19 Coronavirus. Book an appointment online for your convenience.
Free Stress Control Classwww.youtube.com/channel/UCACjHz3TTiM7ieqJf2iU_EQFree classes ran by Dr. Jim White. Please stream/download the booklets and relaxation that can be found, free-of-charge, in the Free zone below (the Enhanced zone is not available at this time). If you can, please read, and start work on, the four ‘Preparing for the course’ booklets before the first session.
Government dedicated Coronavirus helplineTel: 0800 028 8327, www.gov.uk/coronavirusextremely-vulnerable
Motor Neurone Disease AssociationTel: 01603 960206, www.mndassociation.orgThe Norfolk, Norwich and Waveney Branch of the Motor Neurone Disease Association has the sole aim of serving all those in the area who are affected by Motor Neurone Disease (MND). This includes people with MND, their carers, family and friends, in fact anyone who has been touched in some way by the disease.
NSFT - Covid-19 Mental Health SupportHelpline 0808 1963494Norfolk and Suffolk NHS Foundation Trust (NSFT) has set up a 24/7 helpline offering immediate support for mental health difficulties during the coronavirus pandemic. It is available to members of the public of any age, regardless of whether they are an existing NSFT service user. The line is also open to other healthcare professionals, such as ambulance staff and GPs, as well as social care colleagues and police personnel who may need advice when working with individuals who are undergoing mental health difficulties or may wish to refer someone.
The Big C - Norfolk's Cancer CharityTel: 0800 092 7640Support with Essentials
If you are listed as vulnerable and needing to self isolate, call our telephone support line to find out how the Big C team can help you get hold of essential items. Free telephone support line from 9am - 5pm, Monday - Friday.