Carers Matter Norfolk is a partnership of five organisations led by Bridges Outcome Partnerships. The other partners are Carers Voice Norfolk & Waveney, Caring Together, Voluntary Norfolk and Norfolk & Suffolk Care Support Ltd. The partnership came together in May 2017 to successfully bid for the ‘Supporting Unpaid Carers in Norfolk’ contract, now known as Carers Matter Norfolk. Caring Together joined the partnership in September 2020.

Carers Matters Norfolk is the umbrella brand for the services delivered by the four partners through the Supporting Unpaid Carers in Norfolk contract funded by Norfolk County Council and Norfolk’s NHS Clinical Commissioning Group. Carers Matter Norfolk is delivered as an integrated service across all partners with a single management team and one database. We manage and take decisions as a Partnership Steering Group, which brings together the five Partner Leads, our Service Manager and five carers. The Performance and Development Group, led and chaired by carers, looks at how effective we are, challenges us to do better and helps us to plan future service development.

We hope in time that the Carers Matter branding and range of services will be extended to include more support for carers in Norfolk and beyond.

Three in five people within the UK will become a carer at some point in their lives. Nearly 1 in 8 of Norfolk’s population are caring and others care at a distance for people living in the county. Caring can affect anyone, at anytime in their lives, no matter who or what they are. Caring can have a big impact on everyday life, and each day, thousands struggle to get the support that they desperately need.

Our vision is to create a world where cares are recognised, supported and valued and empowered to care with confidence and improve their health and wellbeing. Your support can help us make that a reality.

Who is a carer? 

A carer is someone who provides unpaid care and support to a family member or friend who due to illness, disability, mental ill health or an addiction cannot cope without support.

Carers Facts & Figures

  • There are around seven million carers in the UK – that is one in ten people.
  • By 2037, the number of carers will increase to nine million.
  • In Norfolk there are 100,000 carers living in Norfolk plus those caring from a distance.
  • Three in five people will be carers at some point in their lives in the UK.
  • Every year over 2.1 million adults become carers and almost as many people find that their caring responsibilities come to an end.
  • The care provided unpaid, by the nations’ carers is worth an estimated £132bn per year – considerably more than total spending on the NHS in England.
  • Out of the UK’s carers, 42% of carers are men and 58% are women.
  • 4 million people provide over 50 hours of unpaid care per week.
  • Over 3 million people juggle care with work, however the significant demands of caring mean that 1 in 5 carers are forced to give up work.
  • A BBC survey in 2010 estimated there are more than 700,000 young carers.