Contact Us

If you’d like to get in contact with us or have a general question to ask, please feel free to contact Carers Matter Norfolk by any one of the options below. We look forward to hearing from you.

Call us on 0800 083 1148

Opening hours

Monday, Wednesday and Friday: 9am – 5pm
Tuesday and Thursday: 9am – 8pm


Emergency numbers

In an emergency call 999.

If you need help with your care or need to report an adult at risk of harm in Norfolk you can contact Norfolk County Council by phone or text relay.

  • Telephone: 0344 800 8020 – this number is open 24 hours a day
  • Text relay: 18001 0344 800 8020 – for people with hearing or speech impairments

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