Skip to content

Your Caring Role

Understand the various aspects of your caring role, from daily tasks to emotional support. Learn about the resources available to help you manage your responsibilities effectively and find the support you need.

Advocacy

An advocate is someone who speaks on behalf of another person, especially in a legal context. They can support you in finding out about your rights as a carer and help you to resolve issues.

Patient Advice and Liaison Service (PALS)

You can get help and advice from your local Patient Advice and Liaison Services, whose officers are available in most hospitals. They can offer confidential advice, support and information on health related matters to patients, their families and their carers.

Care Act (2014)

The Care Act (2014) came into effect in April 2015. It made widespread changes to adult social care in England and, significantly for carers, brought in the same rights to assessment and support as the people they care for.

Making an Emergency Plan

Being a carer can be difficult, but it can be extra hard if something unexpected happens, either to you or the person you are caring for. What happens if their health condition deteriorates? What happens if you are unwell yourself and unable to care?

Hospital admission & discharge planning

If someone you care for is admitted to hospital, there will be a need to consider how they will be supported when they are ready to return home. For example, their needs may have changed or they may require additional support.

Your Right to a Carer’s Assessment

Carer’s Assessment is your opportunity to discuss with Carers Matter Norfolk what support or services you need.

Carers Identity Passport

Carers Identity Passport is now available via Carers Voice Norfolk and Waveney.