Shelter

Shelter is a charity that exists to defend the right to a safe home.

If you have a housing related problem they can help:

• Locally – with advice and support services which offer one-to-one, personalised help with housing issues and homelessness.
• Online – via their website you can find expert information about everything from reclaiming your deposit to applying as homeless, or speak to an adviser over webchat.
• Over the phone – Their free emergency helpline is open 365 days a year to answer calls from anyone struggling with a housing issue or homelessness.
• Legal – Their solicitors provide free legal advice and attend court to help people who’ve lost their homes or are facing eviction.

Topics they can help with include:

• Homelessness
• Private renting
• Eviction
• Tenancy deposits
• Repairs
• Benefits and money problems
• Council housing
• Mortgage repossession

Click on the links above or visit england.shelter.org.uk/