Published 10th November 2023 by

If you do Healthwatch Norfolk would love to hear from you. They’re working with Norfolk and Waveney ICB to find out if the different digital options work for you, how they help you, and where things could be improved.

These options include:

  • Your GP practice website
  • An app on your smartphone linked to your surgery where you can access your medical records, re-order medication, book or alter an appointment, or send a message to the practice team.
  • The NHS app which offers a number of services including ordering repeat prescriptions, booking and changing appointments, looking at medical records or booking a Covid-19 vaccination.

In addition, Healthwatch Norfolk wants to find out if people are aware of the Shared Care Record which sees information available digitally so different medical and care organisations can check records and patients do not have to keep on repeating themselves. 

You can give your feedback in their short survey here.

Healthwatch Norfolk will be analysing all the results of the survey and will report those back to health and care leaders. We will also publish a report with our findings.

You have until January 8, 2024 to leave your feedback.